It sounds like your incoming calls are working in FaceTime, but they aren’t ringing for you, correct? Let’s go ahead and follow the troubleshooting steps we’ve linked for you below.
If you can’t make or receive a FaceTime call on your iPhone or iPad
If you can’t make or receive a FaceTime call on your iPhone or iPad If you experience issues with receiving a FaceTime call after set up, update your device with the following steps: If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on. Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection. If none of the above reasons apply to you, and you still can’t make or receive FaceTime calls, follow these steps:
What to Do When FaceTime Audio Is Not Working
FaceTime Audio might not be working for various reasons, yet the most common is that you don’t have a compatible device or operating system. To rectify this problem, tap the Volume Up button several times until you and your caller report that you can hear each other fine. For example, specific messaging and music apps require your device’s microphone, so if you have them open while using FaceTime, you or your caller might not be able to hear anything.
You can do this on an iPhone (or iPad) by opening Voice Memos and recording yourself speaking into the primary (i.e., bottom) mic. By closing all of the apps you have running, a normal restart could enable you to open FaceTime again and make a call with working audio. Often, new operating systems fix bugs or flaws affecting previous versions, which might have possibly been preventing apps like FaceTime from working correctly.
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
After following these steps, you might still need to contact Apple Support to discuss service options. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush.
FaceTime Not Working on iPhone? How to Fix!
FaceTime is one of the most loved audio & video calling apps among Apple users. It also lets you share your screen, watch movies with your friends in real time, and do much more. But you can put all your worries at rest as we have curated a complete troubleshooting guide with the best ways to fix FaceTime not working issue on iPhone and iPad. Alternatively, you can open the FaceTime app and hit the Continue button to activate and use it.
The next step is to check whether you’ve entered the right contact details to make & receive FaceTime calls on your iPhone. Also, make sure you have got the correct FaceTime contact details for the person you’re calling.
Under the “You can be Reached by FaceTime At” section, make sure you’ve entered the correct phone number and email address. Next, in the Caller ID section, check if there’s a tick next to your phone number or email address from which you want to make FaceTime calls.
It will fix any minor glitches that might be responsible for FaceTime not connecting on iOS devices. We know FaceTime uses the internet (Wi-Fi or mobile data) to make and receive calls. Check if your friend or family member who’s on the same network is able to use mobile data. This trick might sound old-school, but it is still one of the best ways to fix a buggy app or troubleshoot common iOS problems.
It will remove minor bugs and reinstate RAM to give a clean start to your iPhone. Turning off iPhone X or later models: Press and hold the side/power button and either of the volume keys until you see the Power-off slider. Turning off iPhone 8, 7, 6, & SE (2nd/3rd Gen): Press and hold the side/ power button until the Power-off slider appears. Finally, press & hold the power key until the Apple logo appears on the screen.
Sometimes you might encounter situations where the FaceTime app becomes unresponsive, the iPhone display freezes, and you can’t even reboot your device. Force Restart iPhone 7 & 7 Plus: Press and hold the volume down and side/power keys until the Apple logo appears.
Force Restart iPhone 6s or older models: Press & hold the home and side/power buttons until the Apple logo is displayed. Occasionally, Apple services might throw technical issues and go under maintenance.
It will show the current status of Apple services, recent outages, and scheduled downtimes. If you’re wondering why my FaceTime is not working on your iPhone 14 or older models, you need to ensure that you have set the date and time to adjust automatically on your device. If they aren’t, you should fix Camera app issues to make FaceTime work on your iPhone. There can be instances when you’ve disabled FaceTime or Camera from the list of Allowed Apps in Screen Time settings.
Enter the Screen Time passcode and ensure the FaceTime, SharePlay, and Camera options are turned ON. For reference, Apple introduced Group FaceTime calls with iOS 12.1.4 for the following devices:
So, if you’re using an older device or iOS version, Group FaceTime will not work for you. Don’t forget to cross-check these requisites with all the members of your group call.
Some in-app errors or software glitches might obstruct the usual functioning of FaceTime. From your iPhone’s Home Screen, press & hold the FaceTime app icon.
Fortunately, Apple regularly releases software updates with security patches, bug fixes, and performance enhancements. Thus, if FaceTime won’t connect on iPhone or crashes unexpectedly, it’s time to look for software updates.
After a few seconds, tap “Use your Apple ID for FaceTime” and enter your credentials to sign in again. You can reset network settings on your iPhone to fix connection problems liable for FaceTime not working. If you’ve tried everything and still can’t use FaceTime on your iOS devices, it’s time to perform a factory reset. It will fix complex iOS bugs and restore your iPhone settings to their default.
Disclaimer: This process will delete all your iPhone’s data, including photos, videos, contacts, downloaded apps, and more. So, make sure to back up your data before you proceed with the steps to factory reset an iPhone.
In such cases, we recommend heading straight to the nearest Apple service center to get your iPhone diagnosed. Even better, you should make an appointment at Apple’s store Genius Bar to cut down the waiting time. Make sure you don’t fall for any cheaper alternatives or DIYs (unless you’re a trained hardware professional) as they can void the warranty and even leave your iPhone beyond repair.
If you can’t make or receive a FaceTime call on your iPhone or iPad
If you can’t make or receive a FaceTime call on your iPhone or iPad If you experience issues with receiving a FaceTime call after set up, update your device with the following steps: If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on. Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection.
If none of the above reasons apply to you, and you still can’t make or receive FaceTime calls, follow these steps:
Fix: Facetime Audio, Connection, and Ringing Problems on iPad
Because Apple never shares user details with third parties until there’s a court order. However, there comes situations when multiple systems of FaceTime fail on your iPad like sound, ringing, connectivity, etc. If you follow these troubleshooting ideas, you can say goodbye to these problems of FaceTime in no time.
One of the common problems of FaceTime is the activation unsuccessful warning.
Also, if you switch iPads or iPhones, you may find FaceTime activation a challenging task. The FaceTime audio problem is a complicated issue but the fixes are fairly easy.
If you or the recipient are unable to hear the voice of the caller, then there’s an issue with the microphone. The mic got deactivated accidentally since it’s easily accessible on the FaceTime calling interface. You could have reduced the volume of your iPad to zero when loud music started playing suddenly on YouTube or Spotify.
Follow these troubleshooting ideas to make FaceTime work again: If it’s not, and showing a yellow light instead, check back later when the service is green. There, slide the FaceTime activation switch to the left to turn it off.
Access your device’s Settings, and either select Cellular or Mobile Data and toggle on FaceTime. When you miss FaceTime calls because there are no ringtones in the iPad, try these fixes: If the Alarm bell is red, tap that once to disable silent mode. Go to the Control Center and touch the Do Not Disturb On icon to disable DND or Focus.
Fixed: FaceTime not ringing on iPhone or iPad when call
Being an Apple user and unable to use FaceTime for video conferencing is a considerable misery. Instead of being annoyed by it and finding other alternatives, you can resolve it from your iPhone or iPad Settings app. One of the most common reasons is the Do Not Disturb Mode enabled on your iOS device. Swipe up from the bottom of your screen to open the Control Panel that appears.
Tap on the “Crescent moon” icon to disable the Do Not Disturb Mode. Disable DND Mode on iPad or Newer Version of iPhone However, if the Do Not Disturb mode was not disabled on your iPhone or iPad, the app settings might need to be configured to turn it on. Often when you divert calls from iPhone to iPad, it does not ring despite the app being turned on.
When you want your iPhone FaceTime calls to ring on your iPad or MacBook, both devices should have the same iCloud account. Suppose if you are using FaceTime on multiple devices, but it does not ring on all of them, then its Settings are improperly configured, then we have a fix. If you are facing with FaceTime not ringing issue on iPhone or iPad, you would have got your answer!
12 Ways to Fix It When FaceTime Is Not Working
The person you’re calling needs to have FaceTime available and set up on their device to video chat with you using it. All those devices must have a user-facing camera, which is required to allow the person you’re calling to see you. Android and Windows users can join FaceTime calls but not start them. The latter article doesn’t mention Windows specifically, but it works the same since it’s browser-based. You need to use a phone number or email address with FaceTime for people to reach you. Go to Settings > FaceTime and ensure you have a phone number, email address, or both. If you cannot FaceTime someone or can’t receive their calls, you may have blocked them (or vice versa). If the person you want to FaceTime is there, remove them from your Blocked list (by swiping to the left and tapping Unblock), and you’ll be ready to chat.
Virtually every phone company that sells the iPhone supports it, but it’s a quick check. To check if it’s blocked, go to Settings > General > Screen Time > Content & Privacy Restrictions.
If your device meets all the requirements and none of these troubleshooting steps help, you might want to contact Apple for expert support. Check your Android app permissions to ensure Chrome can access your camera and microphone.
iPad does not “ring” when I receive a call or FaceTime…
The problem, I have discovered, is with the bluetooth implementation on iOS and how it relates to FaceTime and iMessages.
Why doesnt my iPad ring when I get a FaceTime?
From the Settings app, tap “Sounds & Haptics”,then adjust the volume slider located at the top of the page. If you do not have the most current version of iOS, select Download and Install to update your system. Once you are running the most current version of iOS, you will need to enable FaceTime in the Settings app. You may also consider signing up for an Apple ID just for FaceTime, as this will help to keep your personal and business accounts separate, and will make it easier to manage who can call you.
To do this, go to the Control Center by swiping up from the bottom of the screen and ensure the ringer volume is not set to “Off. You can take it to an Apple Store or authorized service center to have it checked and repaired if necessary.
To check, first go to ‘Settings’, then ‘Sounds’, and then make sure that the ‘Mute’ toggle is turned off and the ‘Change with Buttons’ is enabled. Additionally, select a ringtone and test to ensure sound is playing.
Try restarting it, resetting it to factory settings, or updating your software to the latest version. In this case, it’s best to contact Apple Support or an authorized service center.
The silent button on an iPad is located on the upper right-hand side of the device along the edge. When the button is toggled to the left (with the outside of the curve facing up), the device is silenced and all audio functions are turned off.
This includes all audio alerts and sounds, as well as any music or media playback. To restore the device’s audio capabilities, toggle the switch to the right (with the inside of the curve facing up).
Firstly, try checking the sound settings on your iPad to make sure that the volume is turned up and that the mute switch is not activated. In some cases, restarting Safari can help resolve sound-related issues.
If the volume is turned up and the ringer is still not working, try power cycling your device by performing a restart. If this is the case, you may need to take your iPad to an Apple store or repair shop to have it examined by a technician.
Press the “Done” button to save your changes and restart FaceTime for them to take effect. Thirdly, check your Mac’s settings to make sure that incoming calls are allowed.
Try restarting your Mac, checking the cables, or using external speakers or headphones to test if the audio is working correctly.
First, make sure you have the most up-to-date version of the messenger app downloaded. You may need to check the app store and make sure it has the latest update installed. Second, check to make sure your iPad has the most up-to-date iOS operating system installed.
Last, check the sound and volume settings on your iPad – make sure it is not muted or on silent mode. If these steps do not address the issue, then you may need to reach out to customer service for assistance. You can increase the volume of your iPhone directly or use settings to create a louder FaceTime experience. Finally, some users have found that wearing a pair of headphones during FaceTime conversations can make the sound louder.
If you have a pair of headphones or earbuds, plug them into your iPhone and adjust the volume accordingly. Additionally, you can use the volume buttons on your headphones or Bluetooth device connected to the iPhone.
Additionally, you can adjust the volume of the call audio by going to Settings > Sounds and turning the Ringer and Alerts slider down. If you want more control, you can open the Settings app and visit General > Accessibility > Reduce Loud Sounds and turn the switch to the On position.
If this issue still persists, then it may be related to a faulty speaker and the iPhone should be taken to the Apple Store or another repair shop to have it inspected. It is possible that the feature of syncing ringtones between iPhone and iPad was inadvertently disabled.
Moreover, it is possible to completely mute the iPad’s ringer by sliding the switch to the left. In this case, the iPad will still receive notifications and the alert will “buzz” but will not produce sound.
You can make your iPhone ring when an incoming call is received by ensuring the “Change with Buttons” setting is enabled and the volume is turned up. If the volume is already up but you don’t hear a ringtone when you receive a call, it may be because you’re using a headset or headphones with a microphone, such as AirPods. Finally, make sure you’ve selected the desired ringtone from the list of available options. Carrier outages and other technical issues can cause the phone to stop ringing.
If you have an Apple device like an iPhone, you can easily turn your ringer back on by following these steps: Find and move the slider at the top of the screen to the right to turn your ringer back on.
Alternatively, if you have an Android device, the process may vary depending on the model and version you have. If Do Not Disturb mode is enabled, calls will still come through but without any sound alerts. If the switch on the side of your iPhone is in the “silent” position, that means that your phone won’t make any sound when someone calls.