You can also make an online reservation here>> on Carlcare with professional support to fix your fingerprint hardware issues fast and easily. Before nailing down your fingerprint problem to be a hardware or software defect, check your fingers. Just like any other biometric gadget, your phone fingerprint needs a clean finger to be able to unlock your device.
The fingerprint sensor may not work if your hand is wet, moist, oily, or dirty.
To fix this, kindly check if the fingerprint module has any liquid or dirt and clean it with a dry cloth. If you use a phone with a physical fingerprint or touch ID, try checking if the module is well connected. After ruling out the cause of the problem to be a dirty finger or module, you should restart your phone. This will surely help out if the “android fingerprint not working” problem is software-related – usually when you’ve not restarted your phone for a while. Also, on some Android phones, you can long-press the power button for about 10s to automatically reboot your device. In case your Android fingerprint is still not working, you might need to clear your phone system cache. Normally, this doesn’t do any harm to your phone; it just clears the stored frequently accessed data by apps and the system. Follow the steps below to wipe the system cache on Android in recovery mode.
You may need to search online on how to boot to recovery mode on your phone if that doesn’t work for you.) You may need to search online on how to boot to recovery mode on your phone if that doesn’t work for you.)
Especially if what you do is industrial work, there might have been some changes to your fingers recently – like noticeable marks/lines – that are interfering with the registered fingerprint.
Note: Before you reset your device, kindly back up every important data as it will wipe away everything on the phone.
We provide professional and credible mobile repair services for any problem you might have with your phone.
Guide for the Apple iPad mini 4 – Use Touch ID
Press the indicator next to “iPad Unlock” to turn the function on or off.
Apple iPad – Turn Touch ID On / Off
$500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met.
Touch ID Not Working? Here’s What to Do
Follow the steps below in order, completing the easier things first before moving on to the more complex directions. You can use a lint-free cloth to clear away anything that could be on your finger or device that’s interrupting the fingerprint reader.
Sometimes, even a tiny bit of water or sweat can make it hard for your iPhone or iPad to read your fingerprint. Scan your fingerprint properly: only lightly touch the Home button and give it a few seconds at most to read your print, don’t press too hard on the button, ensure that your whole finger is on the reader, and don’t move your finger around while scanning.
You can turn this feature off and enable Rest Finger to Open in Settings > General > Accessibility > Home Button. The case might not only be in the way but could also be trapping too much heat and preventing the Touch ID sensor from accurately reading your fingerprint. Go to Settings > Touch ID & Passcode and disable all of the options you see (the ones in the red box in the image below). Some users have had luck resetting just the network settings to fix Touch ID not working.
Touch ID not working on iPhone or iPad? Try these 9 fixes!
It’s tedious to enter your iPhone passcode or Apple ID password every time you want to unlock your iPhone, download apps, autofill details, or authenticate Apple Pay transactions. Thankfully, the solutions here will help you out with what to do when Touch ID isn’t working on your iPhone or iPad. If you’re trying to use Touch ID with wet fingers (even if you have a water-resistant iPhone), it won’t work correctly.
Please keep in mind that if you have any liquidy substance like water, hand sanitizer, gel, cream, etc., it will cause problems with Touch ID. Is your front screen protector covering the iPhone Home button? Do you use a particular waterproof case that wraps around the entire front and back of the device, blocking the Touch ID?
If the answer is yes, you’ll have to remove the screen protector or case obstructing your finger and the sensor. Toggle off iPhone Unlock, iTunes & App Store, Apple Pay*, and Password Autofill.
Note: You’ll see an important popup saying ‘Your Apple Pay cards and car keys will be removed from Wallet and will need to be manually re-added to use them again. Now, make sure under USE TOUCH ID FOR, the toggle for iPhone Unlock is enabled.
This will completely erase all saved Wi-Fi passwords, added Bluetooth devices, VPN configurations, mobile data options, and other similar settings. With each iOS update, Apple publishes bug fixes, adds new features, and attempts to improve the overall experience.
If none of these solutions worked, it’s possible that your device has a manufacturing defect or suffered a hardware problem due to some impact. It’s best to contact Apple Support or an authorized service center, find out the exact reason, and get the problem fixed.
Unplug your device: Some chargers, wall sockets, faulty cables, and outlets in trains and airplanes may prevent you from using Touch ID or finishing the setup process. Finally, as explained earlier, reach out to Apple Support and learn about your repair options. You might have unknowingly purchased a device with a defective or broken Touch ID sensor. Additionally, don’t forget to check out how to lock apps on your iPhone.
Fix: Unable to Activate Touch ID on This iPad
Touch ID lets you authenticate your identity to use your iPhone or iPad. But, at times due to some reason, the Touch ID is not working on your iPad. In case you might need to follow a few troubleshooting steps to fix the “unable to activate touch id on this iPad” issue.
Here, we will introduce you to some of the easier ways to fix Unable to Activate Touch ID on This iPad, to know all about it, keep following the page! These steps will hard reboot the system to help you resolve the touch id issue. Then, select “Reset All Settings”, followed by entering the password to make changes.
We recommend using this tool as it’s professional, user-centric and offers desirable solutions in just a couple of minutes without any data loss. After launching the tool, click “Start” under iOS System Repair.
Now, after successfully downloading the firmware package, select “Start Standard Repair” to begin recovery. Followed by which, your device will automatically restart after a couple of minutes and no data will be erased.
Touch ID not working for you? Here’s how to fix it!
When it works, it’s magical and you want it everywhere — your car, your house, your yacht, your one-person rocket to Mars — but when it doesn’t, you want to throw your iPhone (or Mac) across the room. If the representation matches what’s stored in the enclave, a “yes” token is released, and the Touch ID action is authenticated.
Every time Touch ID scans a finger and recognizes it, more detail gets added to the representation, theoretically to make it register even faster and better in the future. Wipe both your finger and the Home button off and dry them completely before using Touch ID. On a supported iPhone or iPad, make sure your finger touches the capacitive metal ring and the Home button. Touch ID is super fast these days, but you should still refrain from lifting your finger too quickly.
If you’re rockin’ a screen protector or case, you don’t want it to cover up the capacitive ring or the Home button — that could cause errors with Touch ID authentication. If all else fails, it’s time to head to the Apple Store (opens in new tab) for one-on-one support.
Here’s how to re-add your Touch ID fingerprints on your Mac and supported mobile devices. Follow these steps to delete your Touch ID fingerprints on any of the best Macs that support it. Click on the Apple menu icon in the upper left corner of your Mac’s screen. Click on the Apple menu icon in the upper left corner of your Mac’s screen.
If you’re having trouble with Touch ID on an iPhone or iPad, here’s how you wipe the slate clean and start again! Select Add Fingerprint, then follow the on-screen prompt (Image credit: iMore)
Touch ID remains an efficient authentication option on select mobile devices and Macs.
iPad mini 4 LTE Home Button Assembly Replacement
Follow the steps in this guide to replace the home button assembly on your iPad mini 4 LTE.
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