For the second time in three years, panelists ranked it the highest for voice quality, calling it “extremely clear” and the best of the lot “without exception.” The ANC technology comes with a higher price, however. Of all the wired headsets we’ve tested, the Jabra Evolve2 30 offers the best mix of great audio quality (both input and output) and lightweight comfort. If the Jabra Evolve2 30 is sold out, or you prefer in-line volume and call controls to on-ear buttons, look to the similarly priced Logitech Zone Wired.
Both headsets provide similar microphone quality and noise cancellation (though we prefer the slightly warmer and less-compressed audio produced by the Evolve2 30 and the Evolve2 40).
The in-line controls on the high-quality braided cord are the Zone Wired headset’s best feature; they make it easier than the Evolve2 30 to adjust the volume, mute or unmute, and answer or reject calls.
The Best Headsets and Headphones for Your Home Office
The microphones are the big deals on these headsets, though you can also find some that deliver very good sound quality. If you don’t need to take many calls but want to keep out any distractions, look for a pair of noise-cancelling headphones. They use outward-facing microphones to read any distracting noises and generate waves to cancel them out before they hit your ear. Active noise cancellation (ANC) circuitry can be expensive, but it’ll help you stay focused by muffling noisy pets, kids, roommates, traffic, or construction. The Plantronics Voyager 5200 is one of the best, a standard earpiece with an excellent microphone that makes sure you’re heard in your home office or walking down the street. The Jabra Evolve2 30 is just $99, and offers excellent microphone clarity and strong stereo sound. The addition of a headset cable with a boom microphone makes the headphones appropriate for voice communication, both for gaming and work. As an extra bonus, you get a desktop USB DAC with a handy volume knob.
The headphones also feature their own active noise cancellation circuitry to help block out distractions when you’re working. They’re comfortable, sound excellent, and have a wide selection of helpful features, like user-adjustable EQ and voice assistant support.
It works with nearly any headphones with a 3.5mm jack, so you can use your favorite pair while drastically upgrading the voice quality over whatever pinhole mic is already there. The wireless boom mic module connects to a USB receiver, and will work with any Mac or PC with a USB-A port.
Top 10 best verkochte office headsets
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All the best headphones for working at home in 2021
The best headphones for working from home can help isolate you from all these disruptive forces in order to focus on the task at hand. Headphones used for working should offer top-notch sound quality and comfort (since you’ll be wearing them for hours on end).
Good noise reduction is key, as is being able to hear your own voice in the headphones as you talk (so you don’t end up shouting). Finally, multipoint Bluetooth pairing, which allows you to switch easily between two devices, is another noteworthy feature in the home-office environment. They’re similar to the Bose Headphones 700 in that regard and also feature top-notch noise canceling, as well as multipoint Bluetooth pairing so you can connect them with a PC and your phone simultaneously. The new WH-1000XM4 has improved in that area and also adds multipoint Bluetooth pairing so you can connect to two devices — such as your phone and PC — at the same time.
Now we get the Voyager Focus 2 UC from Poly (the company Plantronics morphed into after it acquired Polycom), and it’s improved in several ways, including better noise reduction (it’s stellar), two levels of active noise canceling, increased battery life (up to 19 hours with ANC off and 16 hours with it on) and superior wireless range with Bluetooth 5.1. You can pair the Voyager Focus 2 UC with your computer with the included USB dongle or your phone (or tablet) via Bluetooth.
The Voyager Focus 2 UC is expensive but offers excellent performance and is quite comfortable for an on-ear headphone.
Sarah Tew/CNET E D I T O R S ’ C H O I C E Even if they don’t sound quite as magical as you’d hope a $249 model would (they often get discounted to $200, however), the Apple AirPods Pro still manage to be a great pair of true-wireless earphones with noise cancellation.
That’s largely due to their winning design and fit, improved bass performance and effective noise canceling — and now they’ve been updated with spatial audio, a new virtual-sound mode for watching movies and TV shows (only works with iPhones and iPads running iOS 14). They feature excellent call quality, with good noise reduction and the ability to hear your voice in the buds as you talk.
They perform well as a headset for making calls too, and include a sidetone feature that allows you to hear your voice so you don’t talk too loudly. Battery life is also good and it has multipoint Bluetooth pairing so you can connect to both your computer and your smartphone at the same time, and easily switch between the two should a call come in on your phone. David Carnoy/CNET AfterShokz has turned its Aeropex bone-conduction headphones into a more communications-friendly headset with an integrated boom microphone. While AfterShokz are arguably the best-sounding bone-conduction headphones, they aren’t great-sounding for music because they’re lacking in the bass department.
The Aeropex and other AfterShokz headphones are favorites for runners who want to keep their ears open to hear the outside world for safety reasons. I wouldn’t call the sound quality for music listening and the headset performance stellar, but it’s good, particularly for the price. Comfortable for on-ear headphones, the Jam V2s are lightweight and have nicely balanced sound with good detail and bass that’s ample but not overpowering. No carry pouch is included, but you do get an extra set of foam ear pads, which is good, because they will wear out over time. But if you’re looking for great-sounding earbuds with great noise canceling, solid voice-calling capabilities and good battery life, these buds check all the boxes.
You can pair these with multiple devices but they won’t automatically switch between your PC and phone when a call comes in. David Carnoy/CNET Jabra recently released the Evolve2 30, a new more affordable wired on-ear office headset with an integrated boom microphone. They feature dual microphones — one for picking up your voice and the other to help reduce ambient noise around you so callers can hear you better.
While the Aonic 50 initially suffered from being a little too expensive (it started out at $400 but has now come down to as low as $250 for the brown version), they’re excellent headphones that seem built to last. David Carnoy/CNET If you’re looking for a souped-up version of the Elite 85h, the recently released Evolve2 85 offers even better telephony options along with a Unified Communications USB dongle for PCs. David Carnoy/CNET This enterprise-level model from Epos is essentially a souped-up version of the Sennheiser PXC 550 with superior telephony and PC connectivity. If you want to push the treble or bass, you can tweak the EQ in the Bang & Olufsen app for iOS and Android and give the headphones a warmer or brighter profile.
As I said, it’s expensive, but the small improvements over earlier flagship Bang & Olufsen noise-canceling headphones help make the HX’s case as a worthy alternative to the AirPods Max. The Elite 85t includes a wireless charging case (it’s a $20 upgrade for the Elite 75t), larger 12mm drivers for improved sound and six-microphone technology — three on each ear, two on the outside, one on the inside — for improved voice calling with better noise reduction (four of the microphone are used for active noise canceling).
While they’ve lost their hands-free Cortana voice-control feature (a change no one will lament) and the sound quality hasn’t improved (it’s quite good but not stellar), the combination of some small design tweaks, better battery life, upgraded Bluetooth and the new lower price help bump their rating up and make them more recommendable. David Carnoy/CNET While Logitech calls its Zone Wireless a headset, they’re really on-ear active noise-canceling headphones with an integrated boom mic.
I found them to be a comfortable fit, especially for on-ear headphones, and they’re great for making calls, with a sidetone feature that lets you hear your voice inside the headset so you don’t speak too loudly while having conversations. While they’re not really meant to be mobile headphones, you can walk around with them on just fine and their multidevice pairing feature allows you to easily switch between your phone and a computer. Samsung says they have three microphones, plus a Voice Pickup Unit, and they’re equipped with noise-reduction technology that helps eliminate wind noise in particular. Amazon An oldie but goodie, the Plantronics Voyager Focus UC allows you to switch between a Bluetooth connection on a smartphone or tablet and a computer.
This version is Skype for Business and UC certified and the included USB Bluetooth adapter allows you to be connected to your PC (Windows or Mac) at the same time as your smartphone.
Best headset for conference calls 2021: best headphones with a mic for working from home and more
The headsets you’ll find on this page will ensure you are heard loud and clear, even in busy environments, and they also offer superb sound quality as well. Read on to find out what our best business headphones and earphones picks are, and don’t forget to use our price comparison tool to help you get the best deals, no matter your budget. Sony WH-1000XM4 The best all-round business headphones Specifications Acoustic design: Closed Weight: 8.95 oz Cable length: 3.94 ft Frequency response: 4Hz to 40kHz Drivers: 1.57-inch Driver type: Dome-type Sensitivity: 104.5 dB Impedance: 47 ohm Battery life: 30 hours Wireless range: 30 meters (98ft) NFC: Yes TODAY’S BEST DEALS Prime Low Stock View at Amazon View at Crutchfield View at Walmart Reasons to buy + Improved noise-cancellation + DSEE Extreme audio upscaling + Multipoint pairing Reasons to avoid – Not water-resistant
While they don’t look significantly different from their predecessors, a number of new features including multipoint pairing, DSEE Extreme upscaling, conversational awareness and auto-play/pause using a built-in sensor all help the WH-1000XM4 claim the title of best headphones available.
Plantronics BackBeat Go 810 Solid, affordable, mid-range noise-cancelling headphones Specifications Acoustic design: Closed Weight: 0.64 lbs (289g) Cable length: N/A Frequency response: N/A Drivers: 40mm Driver type: Dynamic Sensitivity: N/A Impedance: N/A Battery life: 24 hours Wireless range: 100 meters (330 feet) NFC: No TODAY’S BEST DEALS Prime View at Amazon Prime View at Amazon View at Walmart 764 Amazon customer reviews ☆ ☆ ☆ ☆ ☆ Reasons to buy + Excellent build quality + Warm, balanced sound + Reliable wireless connection Reasons to avoid – Hiss when music isn’t playing For a lot less ($150 / £140 / AU$240), Plantronics now sells the brilliant BackBeat Go 810, which use less premium materials but sound nearly identical to its more expensive predecessor – and sport an equally chic design. Ultimately, with the BackBeat Pro 2, you’re getting a travel headphone with incredible battery life, supreme comfort, the ability to pair two device as one and, most importantly, good sound quality for the cost. Sennheiser Momentum Wireless Incredible audio fidelity backed by a serious price Specifications Acoustic design: Closed Weight: N/A Cable length: 4.6 feet Frequency response: 16-22,000Hz Drivers: N/A Driver type: Dynamic Sensitivity: N/A Impedance: 28 ohms Battery life: 25+ hours Wireless range: 30+ feet NFC: Yes TODAY’S BEST DEALS Prime View at Amazon View at Walmart View at Walmart Reasons to buy + Best-in-class sound + Everlasting battery life Reasons to avoid – Finicky multi-function button – Terribly pricey
Although the design and materials are no doubt high-end, and the hide-away microphone is a great touch, the audio quality both when speaking and listening is somewhat poor, and the battery life runs out much too quickly. Shure SE215 Excellent midrange in-ear headphones for business use Specifications Acoustic design: N/A Weight: N/A Cable length: 5.3 feet Frequency response: 22Hz-17,500kHz Drivers: N/A Driver type: Dynamic Sensitivity: N/A Impedance: 20 ohms Battery life: N/A Wireless range: N/A NFC: N/A Reasons to buy + Understated design + Vibrant sound Reasons to avoid – Lacks in-line controls
Lypertek Tevi Incredible, affordable buds Specifications Acoustic design: Closed Weight: N/A Frequency response: 20-20,000Hz Drivers: 6mm Driver type: Graphene Sensitivity: N/A Impedance: N/A Battery life (on-board): 10 hours Battery life (charging case): 70 hours Wireless range: N/A NFC: No TODAY’S BEST DEALS Prime View at Amazon Prime View at Amazon Reasons to buy + Incredible value + Neutral audiophile-like sound + Great battery life Reasons to avoid – Design is a bit plain With USB-C charging, a well-balanced sound, lengthy battery life, and waterproofing, they tick every box you could ask for, from what are basically a pair of budget buds.
The Lypertek Tevi, surprisingly, might just blow you away, punching well above their weight and rivaling buds from some of the biggest audio brands on the planet – and making it onto our round up of the best headphones.
Best wireless headsets for home and office 2021
Adding a wireless headset to your office supplies will increase productivity immensely. Take a peek at the list of our top favorites when it comes to the best wireless headsets for the office and home.
The compact and noise-canceling design combined with the bass response and extended frequency range makes this headset excellent for use in the workplace. This headset comes equipped with noise-canceling features and Bluetooth compatibility, making it great for call centers and sales offices.
Featuring a soft earpad and a flexible headband, this lightweight headset is comfortable on your head. The padding is made from soft and skin-friendly materials that molds to your ears and head’s natural contours.
Great for use while driving, this headset can easily be paired with any smartphone, radio, smartwatch, tablet, and more. If you step out to pour gas, this wireless headset offers a clear connection for up to 33 feet.
This headset weighs in at a comfortable 1.7 pounds, making it easy to wear for long periods.
This versatile device also comes equipped with prime audio settings, making it an excellent choice for individuals who manage multiple lines and overseas calls. If your business requires you to switch between communicating from your PC to your desk phone to your smartphone, the Plantronics Savi 8200 Series wireless DECT headset system may be exactly what you need. You can further customize settings such as language and notification preferences on your headset through the Plantronics Hub on your desktop.
Not only does it inform the members of your household that you’re on a call through its built-in indicator light, but this headset also comes equipped with a USB power cord so you can quickly charge it through your PC. This headset provides noise cancellation features to both you and your caller, ensuring that you both have a crystal clear conversation. You won’t have to worry about losing a potential lead due to static during your sales call. Roam up to 100 feet away from Bluetooth device Cons: Battery life drops over time
The frame is plastic, while the earmuffs are made from a comfortable and soft faux leather material. If you work in a busy and loud environment, this Plantronics wireless headset may be just what you need as it comes equipped with noise-canceling features.
Once you put these comfortable headphones on, they will instantly reduce all of the distracting sounds buzzing through your office. This is great for encouraging you to get some extra movement throughout the day so you’re not putting unnecessary stress on your body due to a sedentary career. Included with this headset is one lithium battery that customers have mentioned can last up to 12-14 hours on a single charge.
2021 Top 6 Business Office Headphone Reviews and Test
A comfortable, yet sturdy headphone, the Jabra Biz 1500 Mono offers stability and reliability with a price point the that wont break your bottom line. Pair it with a Jabra Link 860 amplifier and you’ll have noise cancellation and wide band audio support that will rival even the priciest of headphones. The soft, plush ear cushions are machine washable and gives you the ability to keep your headphone clean through countless phone calls and heavy usage. The air shock microphone will protect against harsh spikes in audio and provides HD level sound quality. It’s high frequency wide band audio delivers top notch phone conversations every single time. The Plantronics HW720’s elegant design and superior performance make this one step above the rest and the best corded headphone for offices and business in 2018.
The Poly Savi 7210 sturdy frame and retractable headband gives you comfort and durability that rivals the toughest corded headphone. The Savi 7210 noise cancelling microphone, wide band audio and digital signal processing delivers a soft, natural sound.
The upgrade from the legendary Savi w710 unifies all your devices, giving you the ability to connect to any desk phone and also your PC/Mac and smartphone/tablet via Bluetooth.
14 Best Headsets for Call Center and Conference Calls in 2021
Each call center employee has their own comfort level and requirements, to be productive at work. Whether it is a padded headband and wireless connectivity, or a cleaner microphone for HD voice clarity, headsets for call centers should tick all the boxes. Simultaneously, they have to close the pending tickets and help customers solutions to different issues. Therefore, having quality hardware is a must for call centers, to maintain their reputation and ensure complete customer satisfaction.
With numerous options to choose from, picking the best headsets for call center agents can get difficult. When you’ve to buy headsets in bulk, you’ll need to know how much your establishment can spend, isn’t it?
When call center employees use the headsets all day long, they need to feel comfortable wearing the piece for an extended period. Heavy, bulky, and clumsy models will give the opposite results. When you invest a substantial amount to buy headsets for the team, you want the units to last for a decent time. The last thing any call center agent would want is a headset that breaks down in the middle of a conversation with the customer. Single-earpiece and dual-earpiece are other options, though most call centers opt for a dual earpiece, as it improves the audio quality. Integration with other apps, stable connectivity (for wireless headsets), crisp audio, and a quality microphone are some features call centers headsets need to have to answer calls promptly and effectively.
The best part is that the headsets alert you that you need to turn off the mute, thanks to smart sensor technology, in case you forget about it and start talking. In conclusion, the Plantronics Voyager Focus UC B825 Headset has decent build quality and is comfortable for continuous use. The firmware on the USB component and headset improves performance and sound quality.
Headsets by Sennheiser are great for conference calls and customer care meetings.
Sennheiser Consumer Audio SC 60 USB ML Headset’s bendable boom arm allows you to adjust the mic at a comfortable position to make your voice sound open and thus, ensure clear calls. Firstly, Sennheiser Consumer Audio SC 60 USB ML Headset is available at an affordable price for call center establishments. In conclusion, the Sennheiser Consumer Audio SC 60 USB ML Headset has dual earpieces with noise reduction feature. View on Amazon: Sennheiser Consumer Audio SC 60 USB ML Headset
This wireless model makes it possible to stand and walk up to 100 feet from the device it’s paired with. Secondly, reflexive noise cancellation does a satisfying job of reducing the unwanted background sounds for listening and speaking. This headset is comfortable for continuous use; however, you my experience slight ear heating during the summers. View on Amazon: Jabra Evolve 65 UC Stereo Wireless Bluetooth Headset
Firstly, the headphones come with a 3.5 mm jack and can be connected to Windows or Mac devices with ease, which makes them one of the most reliable headsets. Secondly, the passive noise cancelation works well, though the mic tends to catch even your breathing when you talk. To conclude, the Jabra Evolve 40 Professional Wired Headset offers the best USB connection for Skype and is a cost-effective choice for call center agents, whether you’re work from office or home. It yields excellent quality and people at the other end of VOIP and broadcasts often compliment the clear sound.
Plantronics – Savi 8220 Office – Wireless DECT Dual-Ear (Stereo) Headset The Plantronics – Savi 8220 Office Wireless Headsets have the best active noise cancellation, allowing clear audio conversations between you and the customer. In conclusion, the Plantronics – Savi 8220 Office- Wireless DECT Dual-Ear (Stereo) Headset is comfortable model and delivers promising results if you’re not on a shoestring budget. We tested with people talking within just a few feet of someone on a call with this headset on and no noise was picked up.
View on Amazon: Plantronics – Savi 8220 Office- Wireless DECT Dual-Ear (Stereo) Headset
Logitech Zone Wireless Certified for Microsoft Teams Bluetooth Headset
Logitech Zone can be the best wireless headset for you if your call center uses Microsoft Teams for work perspective and communication. The wireless model is a perfect fit for team meetings and lets you mute and unmute by moving the mic arm up and down.
Firstly, the wireless headset comes with dynamic noise cancelation and is suitable for the workplace, as well as home office. Secondly, the 14-hour battery backup matches the average talk time offered by other headsets on our list. To conclude, the Logitech Zone Wireless Certified for Microsoft Teams Bluetooth Headset comprises on-ear easy controls. This call center headset comes with wireless Bluetooth connectivity and can be paired with different devices.
View on Amazon: Logitech Zone Wireless Certified for Microsoft Teams Bluetooth Headset Firstly, the noise cancellation works well and enhances the sound quality.
You’ll get several ear pieces that allow you to find an accurate fit. The AGPtEK Corded Telephone With Headset and Dialpad is low price model for home and office use.
The dial pad allows you to make calls directly using the headset instead of the phone.
In conclusion, the AGPtEK Corded Telephone with Headset and Dialpad is easy to set up and use.
This product does not require external batteries and can work directly with your telephone line with the RJ15 jack. The VoiceJoy Corded RJ9 headset has been designed to work specifically with Cisco VOIP phones.
However, one of our team members has a larger head and felt that the fitting was a little tight (even after adjusting the size). Firstly, the wireless headset comes with Avaya compatible ring alert interface cable.
To conclude, the Avaya Compatible Plantronics CS540 VoIP Wireless Headset has good audio clarity even though the microphone arm is a wee bit short.
Ensure you position it correctly near your lips so that customers can hear you with clarity.
View on Amazon: Avaya Compatible Plantronics CS540 VoIP Wireless Headset Jabra PRO 930 MS Mono Lync Optimized Wireless Headset for Softphone
Digital signal processing to remove echo and background noises PeakStop feature to prevent harmful sounds from reaching the ears
Firstly, the HD audio voice feature ensures that the sound clarity is great for speaking and listening. Digital signal processing reduces the background noise, as well as the echo.
Secondly, the PeakStop feature removes loud noises that could hurt your ears and reduces them to a safe hearing range. You don’t have to worry about unexpected outbursts from customers hurting your ears.
In conclusion, the Jabra PRO 930 MS Mono Lync Optimized Wireless Headset for Softphone is best for VoIP calls. View on Amazon: Jabra PRO 930 MS Mono Lync Optimized Wireless Headset for Softphone The Sennheiser SC 165 USB (508317) is one of the best video conferencing headsets you can find for a low price. It delivers decent noise cancelation that prevents the distortion of sound. To conclude, the Sennheiser SC 165 USB (508317) – Double-Sided (Binaural) Headset is good for call center agents who need to attend video conferences periodically. View on Amazon: Sennheiser SC 165 USB (508317) – Double-Sided (Binaural) Headset Firstly, the ultra noise cancelation feature is worth mentioning, though some users were not fully satisfied. Secondly, the headset works perfectly well with Skype and major UC platforms used by businesses.
The double-earpiece effectively cancels background noise and delivers HD audio. In conclusion, the Sennheiser SC 665 USB (507257)- Double-Sided Business Headset is comfortable for extended use and can help call center agents do their job effectively.
View on Amazon: Sennheiser SC 665 USB (507257)- Double-Sided Business Headset The Plantronics HW540 is a great choice if you like a single model to offer you different ways of wearing the headsets.
To conclude, the Plantronics HW540 Encorepro Convertible Headset is a cost-effective model for call center agents. The end of its cord is known as “quick disconnect.” Therefore, you need to buy the connecting adapter separately.
They allow the agents to work efficiently without being disturbed by background noise in the crowded office.
It is easier to listen to the customers and provide a solution when there is no noise to disturb them while at work.
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