For all businesses it is important that they train their employees correctly so they know how to deal with unique or difficult situations. The companies that utilize phones for most of their business need to be able to train their employees by listening into their calls and making sure the information they are providing is correct and up to date. The reason you will need an amplifier is because the Zoomswitch connects to the handset port which normally does not have any amplification by itself. Since the wireless headset has an amplifier built into the base it does not need to be connected to an amp.
PLANTRONICS Y-TRAINING CABLE SUPERVISOR ADAPTER CORD WITH MUTE 27019-03
Plantronics Y training cord with mute switch (part #27019-03) for use with Plantronics H-Series Headsets; allows two headsets to function off one amplifier ( M22 ). It can also be used with Plantronics Polaris Headsets as well as any Plantronics Headset with a QD (Quick Disconnect) end Important Note: NOT compatible with wireless headsets Note: The red toggle switch allows the supervisor to control which microphone is live and which is muted.
Installation Instructions for Wireless Training Adapter 03929-63
The listed instructions are for two Plantronics Wireless Headsets with or without an HL10 handset lifter. See our website for other configurations in the HDI Wireless Training Adapter User Guide. The cord plugs into the end of the training adapter where you see the word TEL. You now have your primary wireless headset attached to the training adapter. Note: On the underside (older units) or back side (newer units) of the wireless charging base, there is a picture of a telephone, the cord coming from this jack is the one you will plug into the B jack on the adapter. On the training adapter where the single wire is coming from, next to TEL, there is a slider switch with two positions, 1 & 2, make sure the switch is sitting under number 2 when using two wireless headsets.
User manual Plantronics Y-Adapter Trainer 62011-01
User manual for the Plantronics Y-Adapter Trainer 62011-01 The user manual for the Plantronics Y-Adapter Trainer 62011-01 provides necessary instructions for the proper use of the product Computers & Solutions – Computer Peripherals – Headset Accessories. If you own a Plantronics headset accessories and have a user manual in electronic form, you can upload it to this website using the link on the right side of the screen. It is also quite common that customers throw out the user manual with the box, or put the CD away somewhere and then can’t find it. The user manual lists all of the functions of the Plantronics Y-Adapter Trainer 62011-01, all the basic and advanced features and tells you how to use the headset accessories. Question and answer discussion forum concerning user instructions and resolving problems with the Plantronics Y-Adapter Trainer 62011-01 (spam block) ” manual ” If you would like to receive a response to your comment, don’t forget to include your e-mail address.
PLANTRONICS TRAINING SPLITTER INSTRUCTIONS
Then there is the Y-training/supervisor cable with observe only functionality which enables the trainer to listen in but not interject. This enables the supervisor to choose whether they interject or not by simply hitting the mute switch. The listed instructions are for two Plantronics Wireless Headsets with or without an HL10 handset lifter.
See our website for other configurations in the HDI Wireless Training Adapter User Guide .
This device connects two Plantronics headsets so that two users can hear the same conversation, but only one microphone can be live at a time. This way, trainers or supervisors can listen to trainees’ calls in order to provide on-the-spot coaching or correct issues as they arise …
Telephone Training Adapter Y Splitter+Mute Button for Headset for Nortel Meridican, Norstar, Avaya, Ashtra, Mitel, Polycom, Ge and Other IP Phone. The Plantronics Y-Training cord / Y-Splitter cable allows two headsets to operate with one amplifier for training/monitoring purposes.
The red toggle switch allows the supervisor to control which microphone is live and which is muted.
The Plantronics Y-Training cord / Y-Splitter cable allows two headsets to operate with one amplifier for training/monitoring purposes.
The red toggle switch allows the supervisor to control which microphone is live and which is muted. The Training Y-Connector allows two plantronics headset to be connected to a single headset adapter, allowing trainers and supervisors to monitor agents calls.
Cost is another benefit, as most online courses are much cheaper than a traditional classroom program. It is a good idea to put Relevant completed online courses on your resume, especially if you have a certificate for it.
Plantronics Y Training Cord Headset Splitter (27019-03)
Fully functional with signs of normal usage – Most commonly small scratches and/or slight dents. Fully functional with signs of considerable usage – most commonly large scratches, dents, chipped/broken plastic, cracks, worn corners, and/or discoloration.
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