The S12 Telephone Headset System is designed to add a he S12 System provides precise levels of listening and talking comfort and crystal clear voice quality. have the dial pad in the handset or on cordless telephones.
This user guide provides the following steps to quickly set up Read and follow all instructions and warnings prior to using the
arnings should be followed to reduce the risk of fire, electric hock, injury to persons, and damage to property.
or your comfort, health, and safety, do not exceed moderate
Use only the Listed AC power adapter supplied by Plantronics. power cord is likely to be damaged by furniture or foot traffic. this may short out parts that could result in a fire or electric shock.
Use caution when installing or modifying telephone lines. Do not use the telephone equipment to report a gas leak in the
PLANTRONICS S12 QUICK START USER MANUAL Pdf Download
Over-the-Head…………converts to…………Over-the-Ear If you hear a clear dial tone, If you don’t hear a dial tone, adjust the compatibility slide switch
switch until you hear a clear dial settings will not harm the amplifier
The S12 Telephone Headset System is designed to add a The S12 System provides precise levels of listening and talking
comfort and crystal clear voice quality.
The S12 System is not designed to work on telephones that
have the dial pad in the handset or on cordless telephones. This user guide provides the following steps to quickly set up
Set Amplifier Compatibility Switch Make a Test Call
Technical Support Center Information
Mute Indicator (Red)
Listen Volume Control Speak Volume Master Left Side View Verify that the mute button is off. The mute indicator should not be illuminated If you do not hear a dial tone in the hear a buzz or hum, try changing the compatibility slide switch.
Adjust how loud you sound to the other party by adjusting the speak volume control.
If you sound too loud, move the speak volume master switch to its lower setting and
adjust the speak volume control. Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. a bathtub, sink, or laundry tub, in a wet basement or near a This product should be operated only from the type of power source indicated on the marking label. the type of power supply to your home, consult your dealer or this product where persons walking on it will damage the cord.
Do not overload outlets and extension cords as this can result in risk of fire or electric shock.
Never disassemble or push objects of any kind into the product as this may short out parts which could result in a fire or
Never spill liquid of any kind on the product. Use caution when installing or modifying telephone lines.
This product requires an approved power supply such as the one supplied by a Listed Class 2 Direct Plug-In Power Unit
This product requires AC power in order to operate. to have phone service during a power outage, have another Keep all product cords and cables away from operating Avoid using a telephone (other than a cordless type) during an
There may be a remote risk of electric shock Do not use the telephone to report a gas leak in the vicinity of
amplifier handset jack.
Route the headset cord through the cable management
channel on the bottom of the amplifier (not shown). Plug the AC power adapter into the AC power adapter jack
PLANTRONICS S12 USER MANUAL Pdf Download
Plantronics Ltd, Interface Business Park, Bincknoll Lane, © 2003 Plantronics, Inc. All rights reserved. All units serviced to full Produkte werden innerhalb der
Der Service erfolgt gemäß den Produkter dækket af garanti vil
blive ombyttet uden beregning. Alle enheder efterses i henhold til brug af originale fabriksdele. Los productos en periodo de garantía serán reparados libre de Todas las unidades preparadas
según estándares de funcionamiento a pleno rendimiento con piezas Les produits sous garantie sont Les réparations répondent aux normes de production et mettent en œuvre des pièces d’origine.
L’assistenza di tutte le unità viene effettuata in conformità con gli standard di produzione utilizzando parti di ricambio originali.
Alt utstyr er overhalt med Producten die onder de garantie
vallen, worden kosteloos vervangen. Alle units voldoen volledig aan de
productie-eisen en zijn vervaardigd
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Plantronics S11, S12 Headset System Frequently Ask Questions (FAQ)
A. S11 use the same amplifier base, but they come with different styles of headsets. Both include the same convertible headset, but the S12 amplifier is updated with a newer look and feel. The Firefly in-use indicator light is a LED light on the end of the microphone that flashes when the headset is in use or “On Line” to let others know you are on the phone. This is controlled using the volume dial of the amplifier base.
or , and the dial allows you to adjust the sound level within each range. On the S11, the range setting is located on the left side of the amplifier labeled “Tx Level.” The transmit volume dial is on the top of the amplifier labeled “Speak.”
On the Plantronics S12, the TX setting and transmit volume dial are on the right side of the amplifier. Please see the Plantronics compatibility guide for switch setting information.
Then take the short cable that came with the S12 and plug it into the port on the base of the S12 where it has the “telephone” icon, Then plug the other end into where your “Handset” was on your existing telephone.
Route the headset cord through the cable management channel on the bottom of the amplifier. Make sure the AC Power is plugged into the wall and the configuration setting should be on one where the call is clear to you and your caller. Make sure all cable connections are correct and firmly in place.
Pay special attention that the handset cord is properly connected. Make sure the telephones handset is off hook .Adjust listen volume control. Adjust the compatibility slide switch until the sound is clear. Try other switch settings (It will not harm the headset or your phone).
Try installing the headset on another phone in another location, if the hum is still present you may need to replace the unit. Wear the headset on either ear, then rotate the microphone boom so it is positioned along your cheek. The microphone should be positioned approximately 2 – 3 finger widths from the corner of your mouth. Remove the telephone handset from the cradle and place it on your desk.if there is no dial tone in the headset make sure the headset button is pressed.Use your telephones keypad to make a call.When you are done with the call simply place the telephones handset back into the cradle to disconnect the call.
The red light at the top of the box (just above TONE) keeps blinking on the Plantronics S11.
a user manual, servicing manual, settings and specifications ofPlantronics Telephone Headset System S12
Read and follow all instructions and warnings prior to using the warnings should be followed to reduce the risk of fire, electric
shock, injury to persons, and damage to property.
For your comfort, health, and safety, do not exceed moderate
The S12 Telephone Headset System is designed to add a Use only the Listed AC power adapter supplied by Plantronics.
Unplug this product from the wall outlet before cleaning. The S12 System provides precise levels of listening and talking
comfort and crystal clear voice quality. Do not locate this product near water, for example, near a bath-tub or sink, in a wet basement, or near a The S12 System is not designed to work on telephones that
have the dial pad in the handset or on cordless telephones. This product should never be placed near or over a radiator or
This product should not be placed in a built-in installation unless proper ventilation is provided. This user guide provides the following steps to quickly set up Set Amplifier Compatibility Switch
Make a Test Call this product near operating machinery or in areas where the power cord is likely to be damaged by furniture or foot traffic. overheats, has a damaged cord or plug, has been dropped or damaged, or if the product has been dropped in water. Technical Support Center Information
Do not overload outlets and extension cords as this can result in the risk of fire or electric shock. Never disassemble or push objects of any kind into this product as this may short out parts that could result in a fire or electric shock.
Use caution when installing or modifying telephone lines. Do not use the telephone equipment to report a gas leak in the Left Side View 15 Mute Indicator (Red) Pivot Ball Ring 2.5 Route the headset cord through the cable management channel on the bottom of the amplifier (not shown). .6 Snap in the headset holder 10 (not shown).
.7 Plug the AC power adapter into the AC power adapter jack .1 Verify that the mute button is off. The mute indicator should not be illuminated cradle and place on your desk.
.3 If you hear a clear dial tone, adjust the compatibility slide switch
.4 If you don’t hear a dial tone, hear a buzz or hum, try changing the compatibility slide switch. switch until you hear a clear dial party by adjusting the speak volume control. 4.7 If you sound too loud, move the speak
volume master switch to its lower setting and adjust the speak volume control. settings will not harm the amplifier
User manual Plantronics S12 Telephone Headset System
User manual for the Plantronics S12 Telephone Headset System contain basic instructions that need to be followed during installation and operation. Following the instructions for use is an essential prerequisite for protecting health and property during use, as well as recognition of liability on the part of the manufacturer for possible defects should you make a warranty claim. Download an official Plantronics user manual in which you will find instructions on how to install, use, maintain and service your product. Product description The S12 Telephone Headset System is a particularly straightforward way to work hands-free with your desktop phone. In addition, the amplifier features volume, power, and mute controls as well as a stand for hanging up your headset during breaks or at the end of the day. Noise-Canceling Microphone Delivers crystal clear voice quality and eliminates annoying background noise.
Enjoy the whole conversation Call Clarity Technology Filters phone line and room noise for clearer calls Firefly In-Use Indicator Light No more unintended interruptions, thanks to this unique boom-mounted flashing red light that lets others know you’re on the phone 2-in-1 Convertible Headset All-day comfort with the style that works best for you: over the head for stability or over the ear for convenience Manage Your Sound The amplifier base features a volume adjustment knob as well as a mute switch Easy Installation Connects to single or multi-line phones UPC: 017229116719 In the Box Plantronics S12 Telephone Headset System S12 Amplifier Convertible 2-in-1 Firefly Headset Headband Ear Loops AC Adapter User Guide Limited 1-Year Warranty Table of Contents Technical parameters Plantronics S12 Specs Headset Features Noise Cancellation Earpiece Design On-Ear Listening Mode Monaural Host Connection 1 x RJ11 Wearing Style Ear Hook, Over-the-Head Package Weight 1.25 lb Box Dimensions (LxWxH) 9.0 x 5.9 x 4.4″ Rating 80% users recommend this product to others. Discussion Ask our technicians if you have a problem with your settings, or if anything is unclear in the user manual you have downloaded.
Plantronics S12 User Manual
Alert your caller that there will be a short delay, and put on your Alert your caller that there will be a short delay, and then release
Remove your headset and pick up your handset.
Make sure all cable connections are correct and firmly in place.
Pay special attention that the handset and short cords are Ensure that the headset is centered on your ear.
Adjust the Transmit Volume Control Switch. Adjust your headset so that the microphone is closer to
Adjust the Compatibility Slide Switch until the sound is clear.
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