The following guide will show step-by-step how to setup, install, and start using your new Plantronics CS540 wireless headset. Once setup is complete and you have tested the unit, allow 3 hours to fully charge the battery before your first full day of usage. It will have plastic modular plugs on each end and a black connector in the middle of the cable. Take the larger modular plug and insert it into the base that shows a picture of a telephone.
Option D) Install CS540 with an Electronic Hook-Switch Cable (EHS) for remote answer and hang-up. When finished, place the handset back in the cradle to hang-up the call and push the button on the side of the CS540 to turn the headset off. Alternatively, you can leave the headset on at all times and simply remove your handset to take a call and replace when finished. You simply need to change the compatibility slide switch to work with your phone.
B-1) Plug the Telephone Interface Cable into the headset port (usually located on the bottom of the phone).
Alternatively, you can leave the headset on at all times and simply press the appropriate buttons on your telephone to take a call and replace when finished.
You simply need to change the compatibility slide switch to work with your phone. (NOTE: It’s best to do a test run to determine placement of the HL10 before you remove the backing of the strips.)
You simply need to change the compatibility slide switch to work with your phone. D-1) Unplug your Telephone Interface Cable from the base (From Step 2) and store for future use – Do Not Throw It Away! In case you change phones in the future, you may need this cable, depending on compatibility.
D-3) Plug the other end of the Electronic Hookswitch Cable (EHS) into your telephone’s Headset Interface Port. NOTE: You may also need to activate the EHS port on your phone for ‘Plantronics’ headset use. Polycom for example: Menu > Settings > Basic > Preferences > Headset > Hook Switch Mode and change from Regular to Plantronics
You simply need to change the compatibility slide switch to work with your phone. This is also the button to press if you’re using the HL10 Handset Lifter or EHS Cable to answer/hang-up calls remotely while away from your desk.
The second button (or rocker switch) is located at the back of the headset and controls your speaker volume. Finding an adjustment on the base which allows your headset to be in a middle position will typically work best. You will hear three high tone beeps indicating the microphone is muted and the LED light on the base will turn solid red. Pushing the button in again will deactivate the mute feature allowing your caller to hear you again.
Your CS540 base has two volume adjustment dials (Speaker 1-4 & Microphone 1-6) and one compatibility slide switch (Labeled A-G). As you know each call you take is different so having a volume control on the headset lets you easily adjust as needed. NOTE: If you hear an echo or feedback with your headset, it may be caused by your Microphone Volume being set slightly louder than it needs to be.
Plantronics CS540 Wireless Headset Setup WITH Headset Port
Follow this setup guide if your desk phone has a dedicated RJ9 headset port. Plug one end of the included headset phone cord into the back of your Plantronics C054 charging base.
Locate the compatibility switch and while on a call, move it to other positions until you hear a dial tone. Locate the compatibility switch on the bottom of the charging base and while on a call, move it to the other positions until the static is cleared up. If items 1 and 2 above don’t work, try removing the battery and unplugging the power from the wall outlet. On the bottom of the charging base, locate the red dial that has an icon of a microphone. Make sure that the microphone tip is approximately two fingers width from the corner of your mouth. Then, reinstall the battery, place the headset into the charging base and then plug the AC Power Adapter back into the wall outlet. If you need additional troubleshooting assistance or help setting up your Handset Lifter or Electronic Hookswitch Cable, feel free to contact us and we’ll be happy to assist you further, no charge!
Plantronics CS540 Convertible Wireless Headset System User Guide
When you wear the headset, the microphone should rest as close to your by pivoting the earpiece to optimize the position of the headset. Make sure your headset is subscribed to base. Adjust the configuration switch on the base until a dial tone is heard.
Fine tune the listening volume on the headset. Make sure there is at least 12 inches between your base and your computer , your headset is going out of range; move closer to the base. If your desk phone has a volume control, lower until the distortion If the distortion is still present, adjust the headset volume control to lower
Make sure there is at least 12 inches between your base and your computer ,
If the audio level is too low in this position, adjust the headset volume control If your speaking volume is too low for your listener in this position, adjust the
position of the headset to make sure the microphone is as close as possible
Plantronics CS540 Wireless Headset Troubleshooting and Setup
If the issue persists, lower the transmit volume on the base. You may hear static as your headset is going out of range; move closer to the base. Press the call control button to see if you hear a beep in the headset.
If the problem still not fixed, pick up your handset and verify that you can hear a dial tone.
If you do hear a dial tone on your handset, adjust the configuration switch on the base. If you do not hear a dial tone on your handset, then contact your company’s telecommunications department. To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, use only OEM replacement batteries by Plantronics. With a single full charge, the CS540 will provide up to 6 hours of talk time. Talk time will be reduced when operating in wideband mode or if the headset is used consistently a far distance from the base.
You can also configure your headset for your left ear, install a different sized earloop, earbud with this ear loop and earbud kit, or install the headband.
Align the ear tip with the notch facing the microphone as shown. When you wear the headset, the microphone should rest as close to your cheek as possible without touching it.
the microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset. Holding the piece of the headset, push it in and back towards your ear to allow the pivoting earpiece to bring the microphone close to your mouth. As the base of your headset moves backwards, you will feel soft clicks until the microphone rests close to your cheek.
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