Over the years, we’ve received countless calls from customers who report having abrupt, out of the blue issues with their USB headsets. The knee jerk reaction by many is to discard the headset and buy a replacement.
If you’re like minded, then here’s our video where I discuss a possible solution to this nagging, ongoing issues experienced by the masses.
If you’re still reading then join me as I help break down the details on getting your USB headset working better.
Chances are high that if you navigate yourself through this process, you’ll likely come out the other end with a better performing USB headset. If this process didn’t fix your problem, make sure to watch my video on this because in it I provide you with a link to another remedy that might resolve your headset issue(s). That takes up your time, costs you money, and if the headset ends up in the landfill, that’s bad for our environment.
USB Headset Not Being Recognized
Tips for fixing common sound problems Try updating the recent sound drivers from the manufacturer’s website and check if the issue is resolved.
Click on the link below for more information on updating the drivers.
Click on the link below to run Fix it which will help you in resolving the issue.
Tips for solving problems with USB devices Let us try changing the default audio device by following the steps below.
USB Headset not Working on Windows 10 [Solved]
Fix 1: Do not plug your USB headset while Windows 10 is booting In order to avoid this conflict occur, please be sure to plug your USB headset after your computer gets into Windows 10. In this case, you can unplug your USB headset first, and reboot your Windows 10. If you fail to find Hardware and Devices Troubleshooter in Control Panel, that’s probably because your computer version is after Windows 10 build 1809. Right-click on the Start button, then click Windows PowerShell (Admin). Copy and paste msdt.exe -id DeviceDiagnostic in the PowerShell, then press the Enter key. Fix 3: Set your USB headset as default device An old, corrupted or missing audio driver can also cause your USB headset not working.
if you’re not confident, or don’t have enough time and patience, you can do it automatically with Driver Easy. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
HP PCs – Resolving Headphones and Headset Problems (Windows 8)
Most importantly, make sure the jack connector type you are using is compatible with your computer. Two types of headphone connectors are available on HP computers. Connectors on the computer marked with only a headset, support output sound only and work with a standard three-pin headphone or a four-pin headphone, for sound.
How to troubleshoot USB headset not working on Windows 10?
Worry no more because we’ve compiled several guides that will teach you how to fix USB headset issues on Windows 10. We’ve also added some bonus tips on how you can effectively determine if your device is properly working. The reason why there’s no audio coming from your headset might be because it is conflicting with other peripheral devices connected to your computer. Once your OS has loaded completely, you can plug in your USB headset and check if the audio issue is gone.
One of the great things about Windows 10 is it features troubleshooters that can fix common problems on the OS. So, if you want to know how to fix the USB headset not working on a Windows 10 PC, you must learn how to access the troubleshooter for hardware devices.
Inside the Search box, type “Control Panel” (no quotes), then hit Enter. Once Control Panel is up, click the drop-down list beside View by, then select Large icons. Now, if you are running Windows 10 build 1809, you’ll unlikely to see the Hardware and Devices Troubleshooter in Control Panel. After following these steps, play some music on your PC, then check if there’s sound coming from your USB headset.
Some users reported that using their USB headset as their default audio device had fixed the problem. One of the possible reasons why you’re having issues with your USB headset is because of a corrupted, outdated, or missing audio driver.
You can use the Device Manager, download the driver update manually, or use a tool that can automate the process. Once the Run dialog box is up, type “devmgmt.msc” (no quotes), then click OK. Once the Device Manager is up, expand the contents of the Sound, Video, and Game Controllers category.
In some cases, the Device Manager misses the latest update for the driver, making the entire process useless.
All you need to do is download and install this app, and it will automatically recognize your operating system version and processor type.
So, if you want to learn how to get a computer to recognize a USB headset, you need to know how to configure your privacy settings for peripheral devices. Move to the right pane, then make sure that the ‘Allow apps to access your microphone’ option is enabled.
Also, you should check the apps individually to see which ones you want to grant access to your USB headset’s microphone. After making changes to your privacy settings, try using your USB headset again and see if it is working without any issues. So, aside from recommending solutions to USB headset audio problems, we will also share how you can check the sound output on your Windows 10 PC. After ensuring that your sound output device is set to your USB headset, you need to test it.
How to Pair the Plantronics Voyager Pro B230 UC Bluetooth Headset
How to pair or connect the Plantronics Voyager PRO B230 UC Bluetooth Headset to your Mobile Phone and Computer Press and hold the power button for 5-6 seconds until the indicator LED flashes red/blue.
Your phone should find the headset which will appear as “Voyager PRO UC v2” in your list of devices.
Your phone should now be paired with the Plantronics Voyager Pro B230 UC headset and ready for use.
Your Voyager Pro B230 UC headset comes pre-paired with Bluetooth USB adapter. Press and hold the power button for 5-6 seconds until the indicator LED flashes red/blue.
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