Upon activating the mute setting, the ‘call/mute’ LED light on base will turn red and you will hear three high tones in your headset. This mute and unmute option is for the microphone only meaning you will still be able to hear the caller. Press and hold just the talk button until the indicator light stops blinking.
Take out the AC power supply wire from the base for 5 seconds and then plug it back in.
To automatically pair (or subscribe as it is sometimes referred to as) dock your headset in the base. Push the multifunction toggle in the volume + position until the indicator light on the headset become solid.
Connect one end of the phone interface cable to the back of the base. Disconnect the handset coil cord from the deskphone and reconnect it to the phone interface cable junction box. Connect the remaining end of the phone interface cable into the open handset port on the deskphone. If you’re on a call you’ll hear repeated single beeps every few seconds.
If the sound is still too low on the loudest volume check that your battery is fully charged. Static may indicate that your headset is out of range so move closer to the base to prevent it.
Plantronics CS540 Q&A
Customer questions answered by Plantronics Certified Headset Experts. These two options are dependent on your phone, so give us a call to determine the correct connection for your phone, or visit our compatibility page at: Headset Compatibility Guides. A: Yes, this headset system is very easy to set up, and we even put together a CS540 Setup Guide with detailed pictures.
A: Yes, it includes great volume control for crystal clear communications. A: Yes, the headset can be worn on either the right or left ear by simply rotating the earpiece. A: Yes, the CS540 incorporates DECT technology making it the most secure wireless telephone headset on the market, while also eliminating interference. Q: If I need to go to another room, may I put the call on hold and answer it from another phone? A: The Plantronics CS540 has a one year warranty, when purchased through an Authorized Distributor. It works and functions the same, with improved sound quality, comfort, battery management, and distance. If you are using an EHS cable with your CS50, you will need to update it as well, because it physically will not plug into the newer CS540.
A: Generally speaking, yes it will work with any corded phone that either has a headset port or a handset that uses a standard RJ9 plug you can remove. However, if you would like to use it with your PC, you can purchase the Savi D100 USB Dongle or the APU-75 EHS cable.
A: No, it uses DECT wireless technology, which allows you to roam up to 350 ft from the base. Q: When my work phone rings, my wired headset automatically places me into the call. Q: Will a group of 9 people working in a small office be able to use the same model headset? A: Yes, you can have up to 38 headsets in close proximity, and adding CS540-XD into your environment can add an additional 54 units. The 3.5mm jack is for a busy light or the handset lifter / EHS cable to plug into. A: This headset will work on most office phones, but we recommend you call us to determine phone compatibility before purchasing, or visit Headset Compatibility Guides. A: No, it only connects to your desk phone; itunes and Spotify won’t work. A: No, it is DECT Technology which runs on a different frequency than Bluetooth and provides much greater range. You may also be able to use a Plantronics TR-11 EHS cable for remote answer/hangup, if using standard copper phone lines.
We continue to experience issues with TR-11 and cable modems using VoIP phone services like Vonage. Q: I work in a very loud office, and I am afraid I won’t be able to hear the calls with one ear exposed to the noise. Most XBlue phones are not compatible with handset lifters or EHS cables.
A: Yes, the CS540 will work for conference calls, because we’re simply changing how you talk (headset instead of handset), so your phone functions exactly the same. A: Due to power plug and frequency differences, it is always better to buy wireless headsets locally.
4) Plantronics CS540 Ear loop, Headband and Neckband Questions:
We always suggest taking a few minutes when you first get your unit and practice putting it on in front of a mirror.
A: The back of the neckband rests on the base of your neck and is supported by your ears. A: The ear loops are thin, hard plastic that will flex slightly as you put the headset on and then return to their natural position. A: The CS540 weighs 21 grams, so it is extremely lightweight and is quite comfortable for all-day wearing. A: The ear tip needs to be removed prior to configuring the headset for over-the-head use and is not used.
A: It comes with the headband and ear loops, the neckband is sold separately. A: The CS540 is a commercial-grade headset and is made for call center usage and is very durable.
A: Yes, the CS540 comes with a small, medium, and large ear tip (Part # 86540-01). 5) Plantronics CS540 Ear loop, Headband and Neckband Questions:
Depending on what phone you are using, there are also EHS (Electronic Hook Switch) cables that allow for remote answering. A: If you want the ability to answer and end calls from your headset, you’ll want the Yealink EHS36 adapter.
A: The headset works without the lifter, but you will have to be at your phone to start and end calls. Q: Does this include a “hookswitch adapter cable?” I’m told that’s the current method for connecting to modern desk phones rather than the traditional “headset lifter”. Q: To pick up a call do you just press the button for the line on the desk phone? Some users leave the headset “on” and press line buttons on their phone to answer/hang up.
Lifters and EHS cables benefit you in remote answering and only using the battery when in use. Q: Is the optional APV-63 EHS needed to make this work with my Avaya 9508 phone?
A: The APV-63 EHS cable is correct and all you need to receive call alerts, preserve battery talk time and answer/hang up remotely. Q: Do you need to purchase the electronic hook-switch cable to pick up and end calls from the headset? A: Yes, you will need either an HL10 handset lifter or an EHS cable, depending on your phone’s compatibility.
2 Step Plantronics C054 Pairing Guide
Out of the box your Plantronics C054 (CS540) wireless headset system comes paired to the charging base. In the case your headset comes unpaired or you hear a triple beep tone, then follow this quick guide.
Press and hold the pairing button for 5-8 seconds on the back of your C054 charging base, then release your finger. Hold the volume control up button on your earpiece (in or out of the charging base is OK) until a solid white LED light appears on the headset, then release.
Plantronics CS540 Setup, Installation, and Users Guide
The following guide will show step-by-step how to setup, install, and start using your new Plantronics CS540 wireless headset. Once setup is complete and you have tested the unit, allow 3 hours to fully charge the battery before your first full day of usage. It will have plastic modular plugs on each end and a black connector in the middle of the cable. Take the larger modular plug and insert it into the base that shows a picture of a telephone. Option D) Install CS540 with an Electronic Hook-Switch Cable (EHS) for remote answer and hang-up. When finished, place the handset back in the cradle to hang-up the call and push the button on the side of the CS540 to turn the headset off. Alternatively, you can leave the headset on at all times and simply remove your handset to take a call and replace when finished. You simply need to change the compatibility slide switch to work with your phone. B-1) Plug the Telephone Interface Cable into the headset port (usually located on the bottom of the phone). Alternatively, you can leave the headset on at all times and simply press the appropriate buttons on your telephone to take a call and replace when finished.
You simply need to change the compatibility slide switch to work with your phone. (NOTE: It’s best to do a test run to determine placement of the HL10 before you remove the backing of the strips.)
You simply need to change the compatibility slide switch to work with your phone. D-1) Unplug your Telephone Interface Cable from the base (From Step 2) and store for future use – Do Not Throw It Away!
In case you change phones in the future, you may need this cable, depending on compatibility. D-3) Plug the other end of the Electronic Hookswitch Cable (EHS) into your telephone’s Headset Interface Port. NOTE: You may also need to activate the EHS port on your phone for ‘Plantronics’ headset use. Polycom for example: Menu > Settings > Basic > Preferences > Headset > Hook Switch Mode and change from Regular to Plantronics
You simply need to change the compatibility slide switch to work with your phone. This is also the button to press if you’re using the HL10 Handset Lifter or EHS Cable to answer/hang-up calls remotely while away from your desk. The second button (or rocker switch) is located at the back of the headset and controls your speaker volume. Finding an adjustment on the base which allows your headset to be in a middle position will typically work best. You will hear three high tone beeps indicating the microphone is muted and the LED light on the base will turn solid red. Pushing the button in again will deactivate the mute feature allowing your caller to hear you again.
Your CS540 base has two volume adjustment dials (Speaker 1-4 & Microphone 1-6) and one compatibility slide switch (Labeled A-G). As you know each call you take is different so having a volume control on the headset lets you easily adjust as needed. NOTE: If you hear an echo or feedback with your headset, it may be caused by your Microphone Volume being set slightly louder than it needs to be.
[VIDEO] How to Subscribe or Pair a CS500 Series Headset to the base
Push the multifunction toggle in the volume (+) position until the headset’s indicator light turns on solid.
A Friendly User Guide By Techmag
Upon activating the mute setting, the ‘call/mute’ LED light on base will turn red and you will hear three high tones in your headset. This mute and unmute option is for the microphone only meaning you will still be able to hear the caller. Press and hold just the talk button until the indicator light stops blinking. Take out the AC power supply wire from the base for 5 seconds and then plug it back in.
To automatically pair (or subscribe as it is sometimes referred to as) dock your headset in the base. Push the multifunction toggle in the volume + position until the indicator light on the headset become solid. Connect one end of the phone interface cable to the back of the base. Disconnect the handset coil cord from the deskphone and reconnect it to the phone interface cable junction box.
Connect the remaining end of the phone interface cable into the open handset port on the deskphone.
If you’re on a call you’ll hear repeated single beeps every few seconds. If the sound is still too low on the loudest volume check that your battery is fully charged. Static may indicate that your headset is out of range so move closer to the base to prevent it.
2 Step Plantronics C054 Pairing Guide
Press and hold this button for about 5 seconds until the white LED light flashes in the front, then release your finger. On your C054 microphone, press straight up and hold on the volume control, until a white LED light appears on the earpiece, then release your finger
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